QUINN-BRINTNALL, J.
¶ 1 The Department of Revenue (DOR) assessed use tax on wireless phones Sprint Spectrum, LP (Sprint) had fully discounted and "sold" to customers — for $0.00 — who signed extended term wireless service agreements. Sprint successfully appealed the use tax assessment to the Board of Tax Appeals (the Board), arguing that it recovers the cost of the free phones through sales of wireless phone service (on which it collects retail sales tax every month). Sprint also successfully argued that it was not a consumer of the free phones it provided to customers but, instead, was a retailer who resold the phones in conjunction with wireless service plans.
¶ 2 DOR appeals the Board's decision, asserting that Sprint is liable for use tax because it does not "resell" fully-discounted phones but, instead, acts as a consumer distributing the fully-discounted wireless phones primarily for the purpose of promoting the sale of its wireless telephone services.
¶ 3 In 2007, DOR assessed Sprint with various state taxes for the audit period July 1, 1999, through December 2002, including $85,946 of unreported use tax on fully-discounted wireless phones Sprint "sold" to customers for $0.00. DOR assessed the tax, pursuant to former RCW 82.12.020(1) (2002),
¶ 4 The parties stipulated to a number of facts for the Board appeal, including
¶ 5 The parties argued the case before the Board on August 19, 2010. Sprint called Sprint Senior State Tax Counsel Anthony Whalen to testify. Whalen explained that Sprint loses almost $100 on every phone it sells and that Sprint's business model is designed to recoup the almost "two billion dollars a year" that Sprint loses in phone sales through sales of wireless service plans. Administrative Report of Proceedings (ARP) at 15. Whalen further stated that Sprint sold most wireless phones at prices below their fair market value because "consumers in the U.S. aren't willing to pay a big upfront fee for [wireless phones], but they're more than willing to pay it over the life of a contract. So it's just more of a forced financing arrangement." ARP at 54. Whalen testified that despite losing money on nearly every phone Sprint sells, he does not "consider a cell phone to be a promotional item. The cell phone is integral to the business." ARP at 55.
¶ 6 DOR argued that contrary to Sprint's position, Sprint "distributed these cell phones without charge for a price of zero dollars and zero cents in order to promote the sale of its wireless service" and, in result, Sprint owed use taxes on the fully-discounted phones. ARP at 95. DOR also explained that because of the way Washington's tax statutes are written, it has a bright line rule: "[i]f you charge over zero dollars and zero cents, even if it's one dollar or one cent, then there's been a retail sale, and it's not use by the retailer. If you charge zero dollars and zero cents, it's use if it falls within this promotional purpose statute." ARP at 113-14.
¶ 7 On September 24, 2010, the Board delivered its written decision, concluding that Sprint did not owe use tax on the fully-discounted phones. DOR now appeals this decision.
¶ 8 As a preliminary matter, DOR argues that a number of the Board's factual findings are not supported by evidence that is substantial when viewed in light of the whole record but "reviewing the Board's factual findings concerning Sprint's practice of providing free cell phones in certain transactions is complicated by the way the Board set forth those findings." Br. of Appellant at 23. While DOR is correct in arguing that the Board's findings fall short of the standard envisioned in RCW 34.05.461(3),
¶ 9 We exercise this authority to conclude that, contrary to the Board's assertions, (1) Sprint did not receive money directly from retail consumers for fully-discounted phones via customers' monthly service contract payments and, accordingly, Sprint did not sell
¶ 10 We may grant DOR relief by vacating some of the Board's findings if the Board's order is not supported by evidence that is substantial when viewed in the light of the whole record before the court. See RCW 34.05.570(3)(e). Substantial evidence is evidence that is sufficient to persuade a fair-minded person of the truth of the declared premise. Heinmiller v. Dep't of Health, 127 Wn.2d 595, 607, 903 P.2d 433, 909 P.2d 1294 (1995) (quoting Nghiem v. State, 73 Wn.App. 405, 412, 869 P.2d 1086 (1994)), cert. denied, 518 U.S. 1006, 116 S.Ct. 2526, 135 L.Ed.2d 1051 (1996). But we will overturn an agency's factual findings only if they are clearly erroneous and we are definitely and firmly convinced that a mistake has been made. Port of Seattle v. Pollution Control Hearings Bd., 151 Wn.2d 568, 588, 90 P.3d 659 (2004). We review the evidence in the light most favorable to the party who prevailed in the highest administrative forum to exercise fact-finding authority, here Sprint. City of University Place v. McGuire, 144 Wn.2d 640, 652, 30 P.3d 453 (2001).
¶ 11 In its sixth factual finding, the Board concluded that "Sprint receives money directly from the retail consumer for the `free phones' via its monthly service contract payments and pays retail sales tax on that money." AR at 97. In addition, at the outset of its final decision, the Board states that the fully-discounted phones "were resold by Sprint in installments with a zero down payment, upon which sales tax was collected and paid to [DOR]." AR at 75. Our review of the record reveals that no evidence supports either of these findings.
¶ 12 First, the record reflects that customers' monthly wireless service fees do not vary depending on whether a customer received a fully- or partially-discounted phone or paid the full retail price of the phone.
¶ 13 In light of this evidence, we agree with DOR that "Sprint did not offer any evidence showing customers actually purchased the free cell phones with payments over time because none existed." Reply Br. of Appellant at 5. The record does not reflect that Sprint sold fully-discounted phones as part of a legal installment sale. Indeed, retail installment contracts are governed by statute and must include, for instance, the item's sale price, the balance due on the item, and the schedule of payments. See RCW 63.14.040. None of the evidence in the record supports a finding that Sprint conducted installment sales for the fully-discounted phones it gave to customers.
¶ 14 The record also does not support the Board's finding that customers purchase wireless phones and wireless service as a single purchase. When purchasing wireless service, customers sign a "Sprint PCS Advantage Agreement," which includes the terms of the wireless service contract, activation
¶ 15 To be clear, the record does reflect that Sprint priced its monthly wireless services at a rate intended to recoup the money it nearly always lost on selling partially- or fully-discounted wireless phones: Whalen testified that discounted phones represent "two billion dollars a year that we need to make up for in our service plans." ARP at 15. Nevertheless, selling wireless phones and selling monthly wireless services involve separate areas of taxation. Wireless service customers owe retail sales tax every month when purchasing telecommunications services from Sprint pursuant to RCW 82.04.050(5). At the point of sale, however, consumers owe a separate tax on tangible personal property (the wireless phone) pursuant to RCW 82.04.050(1). Although Sprint's business Model is designed to treat the purchases together (i.e., Sprint prices its monthly services in a way to recoup losses from the sale of wireless phones), these purchases are separate for purposes of taxation. Accordingly, we conclude that Sprint customers do not purchase wireless phones and wireless service as a single purchase.
¶ 16 Although we acknowledge the Board's erroneous factual findings, a preliminary remand to correct the Board's findings is unnecessary. The core issue presented by this appeal — whether Sprint owed use tax on fully-discounted phones it gave to customers who signed long-term wireless service agreements — can be decided on undisputed facts stipulated to by the parties. Thus, although some of the Board's factual determinations are clearly not supported by substantial evidence, our primary concern is whether substantial evidence supports the Board's final decision (rather than some of the Board's individual factual findings) and whether it involves erroneous interpretations of the law. RCW 34.05.570(3)(d)-(e). We conclude that the record does not contain substantial evidence supporting the Board's final decision and that the decision involves erroneous interpretations of the law.
¶ 17 DOR argues that under the use tax statutes, Sprint acted as a consumer when it gave some customers fully-discounted phones because, as in Activate, the fully-discounted phones were being given to customers primarily to promote the sale of wireless services. In the alternative, DOR argues that Sprint is liable for use tax because it did not resell the phones for valuable consideration (and was thus not a retailer of the phones) or, as in Activate, Sprint made intervening use of the phones before reselling them. Although Sprint received valuable consideration for the fully-discounted phones it sold customers, DOR is correct in arguing that this court's decision in Activate dictates the result here: as in Activate, Sprint gave away phones primarily to promote the sale of its wireless services or, alternatively, Sprint made intervening use of the phones. In either case, Sprint is liable for use tax.
¶ 18 On appeal, we review the Board's decision, not the decision of the superior court, and our review of the Board's decision is limited to the record before the Board. Buechel v. Dep't of Ecology, 125 Wn.2d 196, 202, 884 P.2d 910 (1994). The appealing party, DOR, bears the burden of demonstrating the invalidity of the Board's actions. Pres. Our Islands v. Shorelines Hearings Bd., 133 Wn.App. 503, 515, 137 P.3d 31 (2006), review denied, 162 Wn.2d 1008, 175 P.3d 1092 (2008).
¶ 19 The Administrative Procedure Act (APA), ch. 34.05 RCW, governs our review
¶ 20 When construing a statute, our objective is to ascertain and carry out the legislature's intent. Lake v. Woodcreek Homeowners Ass'n, 169 Wn.2d 516, 526, 243 P.3d 1283 (2010). Statutory interpretation begins with the statute's plain meaning. Lake, 169 Wash.2d at 526, 243 P.3d 1283. We discern the plain meaning from the ordinary meaning of the language at issue, the statute's context, related provisions, and the statutory scheme as a whole. Lake, 169 Wash.2d at 526, 243 P.3d 1283. When faced with an unambiguous statute, we derive the legislature's intent from the plain language alone. Waste Mgmt. of Seattle, Inc. v. Util. & Transp. Comm'n, 123 Wn.2d 621, 629, 869 P.2d 1034 (1994).
¶ 21 When a statute is ambiguous, however, we will "`resort to principles of statutory construction, legislative history, and relevant case law to assist in [its interpretation].'" Yousoufian v. Office of King County Exec., 152 Wn.2d 421, 434, 98 P.3d 463 (2004) (quoting State v. Watson, 146 Wn.2d 947, 955, 51 P.3d 66 (2002)). A statute is ambiguous if it can be reasonably interpreted in more than one way. Yousoufian, 152 Wash.2d at 433-34, 98 P.3d 463 (quoting Vashon Island Comm. for Self-Gov't v. Boundary Review Bd., 127 Wn.2d 759, 771, 903 P.2d 953 (1995)).
¶ 22 Use tax is a companion tax imposed when a seller does not collect a retail sales tax. See RCW 82.12.020(1)(a); Glen Park Assocs., LLC v. Dep't of Revenue, 119 Wn.App. 481, 484 n. 1, 82 P.3d 664 (2003), review denied, 152 Wn.2d 1016, 101 P.3d 107 (2004). The use tax's purpose is "to tax the privilege of using all tangible property within the state on which sales tax has not been paid." Sacred Heart Med. Ctr. v. Dep't of Revenue, 88 Wn.App. 632, 638, 946 P.2d 409 (1997). Importantly, "[a]n item of tangible personal property may not ... be subject both to use tax and sales tax."
¶ 23 RCW 82.12.020(1) provides,
(Emphasis added.)
¶ 24 For most of the audit period, former RCW 82.12.010(2) (1994) defined the terms "use," "used," "using," and "put to use":
(Emphasis added.)
¶ 25 The Board has determined, and this court has agreed, that actual use of the property is not required and liability accrues when a consumer assumes dominion or control over tangible property it does not intend to resell. Christensen v. Dep't of Revenue, No. 49466, 1997 WL 235979 (Wash. Bd. of Tax Appeals, April 21, 1997) (cited with approval by Seattle FilmWorks, Inc. v. Dep't of Revenue, 106 Wn.App. 448, 459, 24 P.3d 460, review denied, 145 Wn.2d 1009, 40 P.3d 1176 (2001)). Whether use tax is applicable hinges on whether a party has used tangible personal property "as a consumer." RCW 82.12.010(6).
¶ 26 Three statutory provisions define the term "consumer" as applied in this context. DOR relies on two of these definitions in arguing that Sprint gave away free wireless phones as a consumer: RCW 82.12.010(6) and RCW 82.04.190(1)(a).
¶ 27 RCW 82.12.010(6) provides,
¶ 28 DOR argues that under this provision, Sprint is liable for use tax because it distributes fully-discounted wireless phones primarily for the purpose of promoting the sale of wireless services. Because Sprint sells all of its phones primarily to promote wireless service sales, and this court already decided this issue in Activate, a case with a near-identical fact pattern to the case currently before the court, we agree.
¶ 29 The Activate decision involved a company, Activate, who sold cellular telephones and related accessories from shopping mall kiosks. 150 Wash.App. at 810, 209 P.3d 524. Activate purchased wireless phones from AT & T suppliers and manufacturers in Oregon and did not pay Washington sales tax on these purchases. 150 Wash.App. at 810-11, 209 P.3d 524. DOR learned that "Activate had not resold all of the cellular phones it purchased; rather, it had given a portion of its inventory, without an additional or separate charge, to retail customers who agreed to sign an extended service agreement with AT & T." 150 Wash.App. at 811, 209 P.3d 524 (internal quotation marks omitted). Activate received a commission from AT & T for every extended cellular telephone agreement its customers entered into with AT & T. Activate, 150 Wash.App. at 810, 209 P.3d 524. As occurred here, Activate paid DOR's use tax assessment but appealed that assessment multiple times, ultimately to this court. Activate, 150 Wash.App. at 811, 209 P.3d 524.
¶ 30 In analyzing whether Activate acted as a consumer under RCW 82.12.010(6),
¶ 31 Here, Sprint attempts to distinguish between items it considers "promotional materials," describing these as "goods purchased by [the] business and given to customers, some are of little or no value to the customer — advertising materials, samples, etc. — and primarily of value to the business"
¶ 32 Moreover, the record reflects that Sprint essentially sells all wireless phones — whether full price, partially discounted, or fully discounted — primarily for the purpose of persuading customers to join or remain connected to Sprint's wireless service network. This is simply the way the wireless service industry in the United States operates: "consumers in the U.S. aren't willing to pay a big upfront fee for [wireless phones], but they're more than willing to pay it over the life of a contract." ARP at 54. Whalen's testimony belies the notion that Sprint sells any wireless phones for purposes other than promoting its wireless service business.
¶ 33 As in the Activate case, Sprint was a consumer under the plain language of RCW 82.12.010(6) when it gave away fully-discounted phones primarily for the purpose of promoting its wireless services and, accordingly, is liable for use tax on these transactions.
¶ 34 RCW 82.04.190 provides,
¶ 35 "Consumer" means the following:
In addition, RCW 82.04.050(1)(a) states that purchases made "for the purpose of resale as tangible personal property in the regular course of business" are exempt from regular taxation if the consumer has not made "intervening use" of the purchased items.
¶ 36 DOR argues, in the alternative, that Sprint should be liable for use tax under these provisions because Sprint did not receive valuable consideration for the fully-discounted phones it sold for $0.00 or Sprint made intervening use of the phones. Although Sprint did receive valuable consideration for the fully-discounted phones — wireless service contracts — we conclude that, as in Activate, Sprint made intervening use of the phones and, accordingly, is liable for use tax under this provision.
¶ 37 In analyzing whether Activate qualified for the resale exemption from RCW 82.04.190(1)(a), this court reasoned that "Activate must show that (1) it purchased the property for resale (2) it resold the property in its regular course of business and (3) it did not use the property before the resale."
¶ 38 Unlike in Activate, this case does not involve a situation where valuable consideration involves a third party. Instead, Sprint itself receives valuable consideration for the fully-discounted phones it "sells" to customers. Accordingly, Activate differs on that point and DOR is incorrect in asserting that, under Activate, Sprint owes use tax on sale of the fully-discounted phones because it did not receive valuable consideration during the sale. Here, the undisputed material facts reflect that Sprint provided fully-discounted phones only to customers who were willing to sign long-term service agreements. As Whalen testified, this meant that in exchange for a fully-discounted wireless phone, a customer would agree to contractual obligations involving monthly service fees and potential termination fees amounting to "$1,400 worth of stuff." ARP at 68. Accordingly, Sprint received valuable consideration in exchange for these fully-discounted phones.
¶ 39 Nevertheless, Sprint's argument fails under a different conclusion reached by the Activate court: if a party makes intervening use of tangible personal property it intends on "reselling" at no cost, it does not qualify for the resale exemption from RCW 82.04.190(1)(a). 150 Wash.App. at 818-19, 209 P.3d 524 ("Activate made intervening use of these phones by using them as part of the marketing promotion to attract consumer business."). The Activate court summarized this conclusion by stating that Activate used the fully-discounted phones it gave to customers "to its benefit and in a way that was useful to them — it ultimately used [the phones] to promote, through advertising, service agreements with AT & T." 150 Wash. App. at 822-23, 209 P.3d 524. The material facts of this case do not differ on this point.
¶ 40 Here, Sprint made intervening use of the phones it ultimately "sold" for no money (but valuable consideration) because the phones served the marketing purpose of convincing customers to purchase wireless service contracts. Accordingly, Activate is indistinguishable on this point and Sprint is liable for user tax pursuant to RCW 82.04.190(1)(a).
¶ 41 Under either RCW 82.04.190(1)(a) or RCW 82.12.010(6), Sprint is a consumer of the fully-discounted phones it eventually "sells" to customers for $0.00. As such, Sprint is liable for use tax on this tangible personal property under RCW 82.12.020(1). Accordingly, we vacate the Board's order and remand for further proceedings consistent with this opinion.
We concur: VAN DEREN, J. and WORSWICK, C.J.
Moreover, Washington's tax code has benefits: unlike in some states, Washington does not impose taxes on discounted phones equal to their normal retail sales price. Thus, if Sprint sells a $100 phone for $1, retail sales tax is owed only on the $1. In contrast, under California's tax regulations, those phone retailers would collect sales tax on $100 — the normal retail sales price of the discounted or free phones. Bower v. AT & T Mobility, LLC, 196 Cal.App.4th 1545, 1553, 127 Cal.Rptr.3d 569 (2011). Here, DOR does not argue that Sprint should pay taxes on the normal retail sales price of phones it has sold at discounted rates. Instead, DOR asserts that when Sprint discounts phones to the point that they are giving them away free, the legislatively-created provisions of Washington's use tax are triggered, and Sprint must pay use tax as a consumer of those phones.